Herding cats on Groundhog Day with IT cowboys (or catboys)

Do you ever feel like you're going round and round in circles? Do you often get the sinking feeling that you're in some kind of sadistic extended real-life version of Groundhog Day? Do you ever find yourself repeating a task you completed months before only to have been told that "actually we don't need it after all", only to then months later have the same request made, only to then be told that it is no longer a requirement and so on and so forth? Do you work in IT?

I never would have thought that my work in IT could be likened to trying to get the cats to bed at night but then my boss showed me this YouTube movie, which she used to communicate to one of the University big-wigs how it feels for us poor IT folk when requirements keep changing, conflicting requests come in, processes are by-passed and communication is poor or non-existent.

Perhaps we need to start enticing the University executives with biscuits. Works with the cats.